Where Does Your Question Actually Go?
Two products have their own support teams because those teams can see your account. Everything else comes to Client Growth Strategies.
Support runs inside your leads account, 24 hours a day, 7 days a week. AI support answers questions until they are resolved, and you can ask to speak to a human at any time and get one. Use it for searches, records, wallet balance, CRM connections, and anything else inside the tool.
About the AI Leads ToolAccount questions, billing, card design, delivery status, and the gift catalog go straight to the SendOutCards team, who can see your account. Email [email protected] or call 801-463-3800. Strategy, campaigns, and CRM triggers are a CGS conversation. Bart has been a SendOutCards Speaker and Trainer since 2006.
About SendOutCardsAccount management, setup, configuration, workflow automation, CRM integration, and A2P and 10DLC registration. If it is part of what CGS built for you, CGS is who you call. 864-531-7800 or [email protected].
Book a Call With BartWhat Does CGS Handle for You?
You are not filing paperwork or configuring a platform. That is the point of working with CGS rather than buying tools and figuring them out.
Questions About How Support Works
Not sure where something belongs? Call or text 864-531-7800 and ask.
How do I get support for the AI Leads Tool?
Support for the AI Leads Tool runs inside your leads account, 24 hours a day, 7 days a week. AI support answers questions until they are resolved, and you can ask to speak to a human at any time and get one. That covers searches, records, wallet balance, CRM connections, and anything else inside the tool itself. For anything about your CGS strategy or setup, contact Client Growth Strategies directly at 864-531-7800 or [email protected].
How do I get support for SendOutCards?
For account questions, billing, card design, delivery status, and the gift catalog, contact the SendOutCards team directly at [email protected] or 801-463-3800. They have access to your account and can resolve those fastest. For how to use SendOutCards to grow your business, campaign strategy, CRM triggers, or automation, that is a Client Growth Strategies conversation. Bart has been a SendOutCards Speaker and Trainer since 2006, so the strategy side is not a handoff to someone still learning the platform.
What does Client Growth Strategies handle directly?
Account management. CGS handles your setup, configuration, workflow automation, CRM integration, and A2P and 10DLC registration for business texting. You do not file paperwork or configure a platform. If something is part of what CGS built for you, CGS is who you call.
What is A2P and 10DLC, and why does it matter?
A2P stands for Application-to-Person messaging, and 10DLC refers to the 10-digit local numbers businesses use for texting. Every business must complete this federal registration before sending automated text messages. Without it, carriers filter or block your texts before they reach anyone, which means appointment reminders, follow-up sequences, and promotions silently fail. Client Growth Strategies handles the entire registration as part of your account management.
Who do I call if I am not sure where the question belongs?
Call or text 864-531-7800 and ask. It is answered 24 hours a day, 7 days a week. If it belongs somewhere else, you will be pointed at the right place rather than left guessing.