Phone screen showing Google local pack with three plumber listings, highlighting the star rating and review count that drive customer decisions

Why Google Reviews Are Silently Costing You Customers

April 21, 2026
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Bart Ratliff

Bart Ratliff

Founder and Chief Growth Strategist of Client Growth Strategies. 35+ years in sales and marketing across five industries. AI practitioner since 2020. SendOutCards Speaker and Trainer since 2006. Building authority infrastructure and AI growth systems for businesses nationwide from Greer, SC.

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